Terms | kpower
Home Terms
Terms
  • Please read the following instructions carefully

    1. General Information


    Dongguan Kpower Technology Co., Ltd. (hereinafter referred to as "Kpower") firmly believes in the extreme importance of privacy, so we will handle your privacy seriously. This "Kpower Privacy Policy" (hereinafter referred to as "Privacy Policy") describes our practices related to privacy as described in this Privacy Policy. Please read this Privacy Policy carefully to understand how we collect, use, share and otherwise process personal data (hereinafter referred to as "personal data"), and understand your rights in relation to our processing of your personal data.


    In this Privacy Policy, "Kpower", "we" or "company" refers to www.kpower.com and related affiliates involved in privacy processing activities. This Privacy Policy also applies to information sent to us by customers through their own or third-party provided software (collectively referred to as "third-party software") or through other means.


    This Privacy Policy does not apply to the scope of our acting as a processor on behalf of customers in handling personal data, including but not limited to when we provide various services to customers, our customers (and/or their affiliates) create their own websites and applications through these services; sell or provide their own products and services; send electronic communications to other individuals; or collect, use, share or process personal data through our services.

     

    2. Personal data we collect from you

    If you are interested in obtaining more information about our services, please contact us through the "Contact Us" or similar functions; register to use our website; register to participate in events or webinars; or download specific content, we may ask you to provide your contact information, such as your name, position, company name, address, phone number, email address, or username and password;


    If you interact with our website, services, or emails using our website, we will automatically collect information about your device and your use of our website, services, or emails through Cookies, web beacons, or similar technologies (such as Internet Protocol (IP) addresses or other identifiers), which can be classified as personal data;


    If you voluntarily submit certain information to our services, such as filling out a user experience survey, we will collect the information you provide as part of that request; and


    We also collect information about you from other sources where you have given us permission or authorization (including third parties from whom we purchase personal data). We combine this information with the personal data you provide. For example, we obtain personal data through third-party business contact information providers, including mailing addresses, positions, email addresses, phone numbers, intent data (or user behavior data), IP addresses, social media profiles, etc. This helps us update, expand and analyze our records, identify new customers, create more tailored advertisements, send relevant email content and promotional activities to provide you with services that you may be interested in.


    If you provide any personal data related to other individuals to us or our service providers, you should declare that you have the right to provide such personal data and confirm that such data will be used in accordance with this privacy policy. If you believe that the personal data you have provided to us is incorrect, or if you provide personal data for the exercise of your rights relating to your personal data, please contact us in accordance with the information listed in the following "Contact Us" section.


    3. Use of personal data, cookies, and other tracking technologies

    We will automatically collect certain information based on individual users' usage of the website. 


    This information may include IP addresses (or proxy servers), device and application identification numbers, locations, browser types, internet service providers and/or mobile operators, viewed pages and files, search, operating system and system configuration information, and date/time stamps related to website usage. 


    This information can be used to analyze overall trends, help us provide and improve our website, and ensure its security and continuous normal operation. Some devices and usage data collected in the service (whether collected separately or together with other data) may point to your personal identity. 


    Please note that these devices and usage data are primarily used to identify the uniqueness of each logged in user (rather than a specific individual), except in cases where personal identification is strictly required for security purposes or as part of our services to customers (as the processing party).


    We use cookies alone or together with similar technologies such as network beacons, tags, and JavaScript to compile information about the usage of our website and interaction with our email.


    When you visit our website, we or authorized third parties may place cookies on your browser and/or device to collect information about your online activities on different sites over a period of time, including personal data. Cookies enable us to track website usage, determine your browsing preferences, and improve and customize your browsing experience.


    Our website also uses session cookies and persistent cookies. Session cookies only exist during the session, and will disappear from your computer when you close the browser or computer. 


    Persistent cookies will remain on your computer or device after closing the browser or computer. 


    You can control the use of cookies at individual browser levels, but if you choose to disable cookies, your use of certain features or functions of our website and services may be restricted. Currently, various web browsers, including IE, Firefox, and Safari, offer the 'Do Not Track' (DNT) option to send signals about user DNT settings to websites visited by users. 


    We respect DNT signal recognition or similar technologies. If your device uses such DNT browser technology, we will not track it, nor will we use cookies or advertisements.We also use network beacons in our website and email communication. For example, we may place network beacons in marketing emails and receive notifications when you click on a link to our website in the email. This technology is used to operate and improve our website and email communication.


    Our website may use social media features such as Weibo, WeChat like, share buttons, and other sharing widgets ("social media features"). Through these social media features, you may choose to publish your activity information on the website to your profile page provided by third-party social media networks for sharing with others in your network. 


    Social media functions are run by their respective social media networks or directly hosted on our website. If social media features are run by their respective social media networks and you click on them from our website, our website may receive a message indicating that you have visited our website. If you log in to your social media account, the corresponding social media network may link your access to our website through your social media profile. 


    Your interaction with social media features is governed by the privacy policy of the company that provides relevant social media features.


    If you use certain features of our services on your mobile device, we may also collect phone log information (such as phone number, phone time and date, phone duration, SMS path information, and phone type) Device event information (such as crashes, system activity, hardware settings, browser language) and location information (such as nearby devices, Wi Fi access points, and cellular base stations that may be provided to us through IP addresses, GPS, and other sensors).

     

    4. Purpose of using personal dataProvide our website and services: 

    We process your personal data to fulfill our contract with you to use our website and services, as well as our obligations under applicable usage/service terms; If we have not yet signed a contract with you, we will process your personal data based on our legitimate interests in operating and managing our website; 


    Provide you with the content you visit and request (such as downloading content from our website), as well as the necessary features you need to use our website and services;


    Promote the security of our website and services: We process your personal data to track the usage of our website and services, create aggregated non personal data, verify accounts and activities, investigate suspicious activities, and enforce our terms and policies, provided that this is necessary for us to promote the security and protection of services, systems, and applications, as well as to protect the rights of ourselves and others;


    Manage User Registration: If you have already registered our account, we process your personal data to manage your user account and fulfill our contract with you in accordance with the applicable service terms;


    Develop and improve our website and services: We process your personal data to analyze trends and track your use of and interaction with our website and services, provided that this is necessary for our legitimate interests in developing and improving our website and services and providing more relevant content and services to our users, or we have sought your effective consent;


    Evaluate and improve user experience: We use personal data (which may in some cases involve your personal data) in accordance with the provisions of Section 2 above to analyze trends and evaluate and improve the overall user experience, provided that this is necessary for the legitimate interests of developing and improving services, or if we have sought your effective consent;


    Review compliance with applicable terms of use: We process your personal data to review compliance with applicable terms of use in customer contracts, provided that compliance with relevant terms is in our legitimate interest;


    Assess capacity needs and identify customer opportunities: We process your personal data to assess the capacity needs of our services and identify new potential customer opportunities, provided that it is in our legitimate interest to meet the necessary capacity needs and the requirements of customers and their users for our service experience;


    Display personalized advertising and content and send marketing communications: We process your personal data for marketing research, provide personalized information about us on and off our website, and send you marketing information, product recommendations, and other non transactional communications (such as marketing newsletters, marketing phone calls, text messages, or push notifications) about us, our subsidiaries, and partners, including those related to our products Promotion or event information, and providing other personalized content and advertisements based on your activities and interests, provided that this is necessary to promote the legitimate interests of our website, or (if necessary) that you have provided prior consent; 


    as well asCompliance with legal obligations: We process your personal data to cooperate with public and government authorities, courts, or regulatory agencies in accordance with our legitimate interests under appropriate laws, provided that applicable laws require us to process or disclose your personal data to protect our rights, or to protect our website from improper use or abuse, protect personal property or safety, seek available remedies, limit damage It is necessary to comply with judicial procedures, court orders or legal procedures, or to respond to legitimate requests for legitimate benefits.If we need to collect and process personal data in accordance with the law or the contract we have signed with you, and you fail to provide the required personal data when requested, we may not be able to fulfill our contract with you.

     

    5. Who do we share your personal data with

    We strictly restrict personal data sharing in accordance with laws and regulations. After obtaining your prior consent, we may share your personal information with third parties.


    For external processing purposes, we may share your personal data with our subsidiaries and third-party partners, so that they can process the above information for us in accordance with our instructions, privacy policies, and other relevant confidentiality and security measures, and use this information for the purpose of using personal data (see Section 3 above). If we share your information with the aforementioned third party, we will use encryption, anonymous processing, and other means to protect the security of your personal data.


    The above-mentioned third parties include but are not limited to:Contracted service provider: providing information technology and system management and hosting, credit card processing, research and analysis, marketing, customer support, and data expansion services for the above purposes and in accordance with the above legal basis;


    The affiliated company to which you registered for the event or webinar: If you use our website to register to participate in the event or webinar organized by our affiliated company, the affiliated company will process your registration within the scope of the contract signed with you and ensure that you can participate in the event; In this case, our subsidiary will act as a separate controller to process relevant personal data and provide you with further information on the processing of your personal data when needed.


    The sponsor of the competition or promotional activity you registered: If you participate with the event sponsor in an event or webinar organized by us, or download or access assets on our website. If required by applicable law, you can agree to such sharing by registering or scanning your attendee smart card at the sponsor booth. In this case, your information will be subject to the sponsor's privacy statement. If you do not want to share your information, you can choose not to register to join through events/webinars, or choose not to scan your smart card, or you can choose to exit according to the provisions of section 8 below;


    Your affiliated customers: If you use our services as an authorized user, your affiliated customers will be responsible for your access to the services, provided that this is necessary for verifying accounts and activities, investigating suspicious activities, or enforcing our terms and policies;


    Third party social media networks: advertising networks and websites that typically serve as independent controllers and enable Kpower to market and advertise on third-party platforms and websites;


    With the continuous development of our business, if mergers, acquisitions, asset transfers, and other transactions result in the sharing of your personal data with third parties, we will inform you of the relevant situation through push notifications, announcements, and other means, and continue or require new managers to continue to protect your personal data in accordance with laws and regulations and to no less than the standards required by this privacy policy.


    We may also share personal data collected for big data analysis


Powering The Future
Contact Kpower's product specialist to recommend suitable motor or gearbox for your product.
Submit Request
Youtube
TikTok
Twitter
Facebook
+86 180 0277 7165
kpowerMap